Community Guidelines
Our community guidelines ensure ShiaDirectory.online remains a trustworthy, respectful, and beneficial platform for everyone.
Our Core Principles
These Islamic values guide everything we do in our community
Amanah (Trust)
We build and maintain trust through honest business practices and reliable service.
Adl (Justice)
Fair treatment for all community members, customers, and business partners.
Ummah (Community)
Supporting each other and working together for the benefit of our community.
Business Listings
Standards for business profiles and information
Accurate Information
All business information must be current, accurate, and truthful. This includes contact details, services, prices, and business hours.
Legitimate Businesses Only
Only register genuine, operating businesses. Businesses must have proper legal registration where required.
Community Ownership
Businesses must be owned or operated by members of the Shia Muslim community.
No False Claims
Do not make false claims about certifications, awards, or business credentials.
No Duplicate Listings
Each business should have only one listing. Multiple listings for the same business are not allowed.
Islamic Values
Upholding Islamic principles in our community
Halal Business Practices
All businesses must operate according to Islamic principles. Services and products should be halal and ethical.
Honest Transactions
Practice honesty (Sidq) in all business dealings. Be transparent about prices, terms, and conditions.
Fair Treatment
Treat all customers, employees, and community members with justice (Adl) and respect.
No Haram Activities
Businesses involved in alcohol, gambling, interest-based lending, or other haram activities are not permitted.
No Exploitation
Do not exploit workers, customers, or take advantage of vulnerable community members.
Community Conduct
Behavioral expectations for all community members
Respectful Communication
Use respectful language in all interactions. Treat others as you would like to be treated.
Constructive Reviews
Reviews should be honest, helpful, and constructive. Focus on the service or product experience.
Privacy Respect
Respect the privacy of businesses and individuals. Do not share personal information without permission.
No Harassment
Harassment, bullying, or threatening behavior toward any community member is strictly prohibited.
No Discriminatory Content
Content that discriminates based on race, nationality, madhab, or other characteristics is not allowed.
No Spam or Solicitation
Do not spam or send unsolicited promotional messages to other community members.
Content Standards
Guidelines for photos, descriptions, and other content
Appropriate Images
All images should be modest, professional, and appropriate for a family-friendly community.
Original Content
Use only original content or properly licensed images and text. Respect copyright laws.
Clear Descriptions
Business descriptions should clearly explain services offered and be written in professional language.
No Inappropriate Content
Content that is offensive, inappropriate, or contradicts Islamic values is not permitted.
No Misleading Content
Do not post misleading, false, or exaggerated claims about your business or services.
Reviews & Ratings
Guidelines for customer reviews and business responses
Honest Reviews
Reviews must be based on genuine experiences with the business. Be fair and truthful.
Professional Responses
Business owners should respond to reviews professionally and constructively.
No Fake Reviews
Creating fake reviews or asking others to write fake reviews is strictly prohibited.
No Review Manipulation
Do not offer incentives for positive reviews or attempt to manipulate ratings.
No Personal Attacks
Reviews should focus on the business experience, not personal attacks on staff or owners.
Reporting Violations
If you encounter behavior that violates our community guidelines, please report it to us.
Identify the Issue
Clearly identify what guideline has been violated and gather relevant information.
Submit a Report
Use our report form or contact our support team with detailed information about the violation.
Investigation
Our team reviews the report and investigates the claims fairly and thoroughly.
Resolution
Appropriate action is taken, which may include warnings, content removal, or account suspension.
Enforcement
We take violations seriously and will take appropriate action to maintain our community standards.
Warning
First-time or minor violations receive a warning and guidance.
Content Removal
Inappropriate content may be removed from the platform.
Account Suspension
Serious or repeated violations may result in temporary suspension.
Permanent Ban
Severe violations may result in permanent removal from the platform.
Questions About Our Guidelines?
If you have questions about our community guidelines or need clarification, we're here to help.
"And hold firmly to the rope of Allah all together and do not become divided."- Quran 3:103
These guidelines help us maintain unity and mutual respect in our community, ensuring that our platform serves as a positive force for all members.