We're Here to Help
Our dedicated support team is committed to helping you succeed on our platform. Get the assistance you need, when you need it.
Choose Your Preferred Contact Method
Multiple ways to get the help you need, when you need it
Email Support
Send us a detailed message and get a response within 24 hours
Help Center
Browse our comprehensive FAQ and self-help resources
What Can We Help You With?
Browse common issues by category to find quick solutions
Account & Login
Help with account creation, login issues, and profile management
Common Issues:
- •Cannot access my account
- •Magic link not working
- •Need to change email address
- •Account verification problems
Business Listings
Support for adding, editing, and managing your business profile
Common Issues:
- •How to add my business
- •Update business information
- •Verification process questions
- •Photo upload issues
Technical Issues
Help with website functionality, bugs, and technical problems
Common Issues:
- •Website not loading properly
- •Search not working
- •Mobile app issues
- •Payment processing problems
Billing & Payments
Questions about premium features, billing, and payment issues
Common Issues:
- •Understanding pricing plans
- •Payment not processing
- •Subscription changes
- •Refund requests
Policies & Guidelines
Questions about our community guidelines and policies
Common Issues:
- •Community guidelines clarification
- •Privacy policy questions
- •Terms of service queries
- •Reporting violations
General Inquiries
Other questions and feedback about our platform
Common Issues:
- •Partnership opportunities
- •Feature requests
- •Media inquiries
- •General feedback
Support Hours
When our team is available to help you
24/7 Email Support
You can email us anytime. We'll respond within 24 hours, even on weekends and holidays.
Send Us a Message
Fill out the form below and our support team will get back to you as soon as possible.
Expected response time: Within 24 hours
For urgent issues, please call us directly during business hours
Emergency or Urgent Issues?
For critical security issues, platform outages, or other urgent matters that cannot wait for regular support response times, please contact us immediately.