Terms of Service

Agreement to Terms

By accessing and using ShiaDirectory.online ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our website and services.

If you do not agree to abide by the above, please do not use this service. We operate under Islamic principles of fairness, honesty, and community support.

Description of Service

ShiaDirectory.online is a UK-based business directory platform that connects the Shia community with local businesses. Our services include:

• Business directory listings and search functionality
• Business verification services
• Community-focused content and resources
• Business owner dashboard and management tools
• Communication platform between businesses and customers

User Accounts and Registration

Account Creation

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Update your information to keep it accurate
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

Business Listings

When listing a business, you certify that:

• You are authorized to represent the business
• All information provided is accurate and truthful
• The business operates in accordance with UK law
• You will keep your listing information up to date
• The business aligns with Islamic values and community standards

Acceptable Use Policy

You agree not to use our platform to:

• Violate any applicable laws or regulations
• Post false, misleading, or fraudulent information
• Harass, abuse, or harm other users
• Upload harmful software or malicious code
• Infringe on intellectual property rights
• Spam or send unsolicited communications
• Circumvent security measures
• Engage in activities contrary to Islamic principles
• Promote businesses that conflict with Islamic values (e.g., alcohol, gambling, interest-based finance)

Community Standards

Our platform serves the Muslim community, and we expect all users to maintain respectful discourse and conduct that reflects Islamic values of brotherhood, honesty, and mutual respect.

Business Verification

We offer business verification services to enhance trust within our community. By participating in verification:

• You consent to our verification process
• You agree to provide required documentation
• You understand verification may be revoked if information changes
• You acknowledge that verification indicates compliance with our standards, not a guarantee of business quality

Pricing and Payment Terms

Free Services

Basic directory listings are provided free of charge. Free services include basic business information display and standard search visibility.

Premium Services

Premium features require payment and include:

• Featured business placement
• Enhanced business profiles with additional media
• Priority customer support
• Analytics and performance insights

All payment processing is done through secure, PCI-compliant systems. Subscription fees are charged monthly unless otherwise specified.

Intellectual Property Rights

The ShiaDirectory.online platform, including its design, functionality, and content, is owned by us and protected by copyright and other intellectual property laws.

User Content

By posting content on our platform, you grant us a non-exclusive, worldwide license to use, display, and distribute your content for the purpose of operating our service. You retain ownership of your content.

Trademark Usage

You may not use our trademarks, logos, or brand elements without our express written permission.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these terms.

We comply with UK data protection laws, including GDPR, and handle your data in accordance with Islamic principles of trustworthiness (Amanah).

Disclaimers and Limitations

Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue services with or without notice.

Third-Party Content

Business listings and user-generated content are provided by third parties. While we moderate content, we do not guarantee the accuracy, completeness, or reliability of third-party information.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Termination

We reserve the right to terminate or suspend your account and access to our services at our sole discretion, including for:

• Violation of these Terms of Service
• Fraudulent or illegal activity
• Abuse of our platform or other users
• Non-payment of fees for premium services

You may terminate your account at any time by contacting us or using the account deletion feature.

Dispute Resolution

In keeping with Islamic principles of justice and reconciliation, we encourage users to resolve disputes through:

1. Direct communication and good faith negotiation
2. Mediation through our customer support team
3. If necessary, formal legal proceedings under UK jurisdiction

Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We may update these Terms of Service from time to time. We will notify users of significant changes by:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications for significant changes

Continued use of our services after such changes constitutes acceptance of the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us: